Privacy Policy

Last updated: January 2026

This Privacy Policy describes how Grand Axist Hotels (“we”, “our”, “us”) collects, uses, and protects personal data of users who visit and use the website https://grandaxisthotels.com.

We are committed to protecting your privacy and processing personal data in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

1. Data Controller

The data controller responsible for personal data processing is:

Grand Axist Hotels
Address: Saska 80, Warszawa, Poland
Phone: +48 222 776 005
Email: info@grandaxisthotels.com

If you have any questions regarding this Privacy Policy or your personal data, you may contact us using the details above.

2. Personal Data We Collect

We may collect and process the following types of personal data:

  • Full name
  • Email address
  • Phone number
  • Any information you provide through contact or booking forms
  • Technical data such as IP address, browser type, device information
  • Cookies and usage data related to website interaction

We only collect personal data that is necessary for the purposes described in this Policy.

3. Purpose of Data Processing

Your personal data is processed for the following purposes:

  • To respond to inquiries and contact requests
  • To manage bookings and service-related communication
  • To improve website functionality and user experience
  • To ensure website security and prevent misuse
  • To comply with legal and regulatory obligations

4. Legal Basis for Processing

We process personal data based on the following legal grounds under GDPR:

  • Your consent (Article 6(1)(a))
  • Performance of a contract or pre-contractual steps (Article 6(1)(b))
  • Compliance with legal obligations (Article 6(1)(c))
  • Legitimate interests, such as improving services and website security (Article 6(1)(f))

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations.

When data is no longer needed, it is securely deleted or anonymized.

6. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data.

Personal data may be shared only with:

  • Trusted service providers assisting in website operation or communication
  • Authorities or regulators when required by law

All third parties are required to process data securely and in compliance with GDPR.

7. Cookies

Our website uses cookies to ensure proper functionality and to improve user experience.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website performance.

8. Your Rights Under GDPR

As a data subject, you have the following rights:

  • The right to access your personal data
  • The right to rectify inaccurate or incomplete data
  • The right to request erasure (“right to be forgotten”)
  • The right to restrict or object to data processing
  • The right to data portability
  • The right to withdraw consent at any time

To exercise your rights, please contact us at info@grandaxisthotels.com.

9. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the Internet is completely secure.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

We encourage users to review the privacy policies of external sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

Continued use of the website after changes indicates acceptance of the updated Policy.